FREQUENTLY ASKED QUESTIONS

GET ANSWERS HERE.

DO YOU HAVE THE ABILITY TO IMPORT OUR TIMESHEET REPORTS?

Yes, we have the ability to import your timesheet reports via an Excel or CSV file.
HOW IS A FIRE DEPARTMENT’S PAYROLL DIFFERENT FROM A REGULAR BUSINESS?

There are many similarities between fire department payroll and normal business payrolls, however the differences are the level of attention fire departments require, with multiple pay differentials, overtime rules applying to firefighters but not civilians, pension and retirement plans, and the complexities of tying it all together.
WHAT MAKES FIREHOUSE PAYROLL DIFFERENT?

At Firehouse Payroll we strongly believe that the key to being the best partner we can be, is to listen and adapt. We provide you with top-tier customer service, paired with one of the most user-friendly payroll softwares available. We listen to what our clients want and need when it comes to payroll and HR compliance, and we are constantly adapting to offer more flexibility for our clients.
DO YOU WORK WITH OUR STATE?

We are currently able to service clients in all 50 states. However, we only service the United States, we do not offer international payroll services.
WHAT ARE THE UNIQUE CHALLENGES OF FIRE DEPARTMENT PAYROLL?

Fire department payroll faces unique challenges such as managing irregular shift schedules, calculating overtime for 24-hour shifts, and handling volunteer firefighter compensation. Firehouse Payroll specializes in addressing these challenges, ensuring accurate and compliant payroll processing for fire departments.
HOW CAN FIRE DEPARTMENTS SAVE MONEY ON PAYROLL SERVICES?

Fire departments can save money on payroll services by switching to specialized providers like Firehouse Payroll. Our clients save over 30% compared to generic payroll services like Paychex and ADP, while also benefiting from industry-specific expertise and compliance management.